ASAP Independent Review of the Role and Value of Serviced Apartments in the UK

First release 10am 11 April 2024, now available to view below

In response to the UK government’s consultation on short-term lets regulation, we initiated an independent study from BONARD, a research and advisory firm specialising in global rental asset classes, to define the role and value of service departments in the UK for the first time.


The study brings to light new insights on market dynamics, customer profiles, their underlying motivations, and the sector’s substantial role in both the UK economy and local communities, providing policy makers with a comprehensive view to guide regulatory decisions.


This report was initially shared only with financial contributors, without whose help we could not have finished the work. Now you can view the Report as a PDF, by clicking the image (right).

Without these supporters’ generosity we could not have completed the report to quantify the role, scale and economic importance of the sector, and our thanks once again go to:

Supported by VisitEngland.