Rise of the ‘Hospitality Engineer’ as disconnected systems costing operators hours every week
According to a new joint research report from ASAP Supplier Members RMS and RoomPriceGenie, businesses across the hospitality industry are losing hours every week to disconnected systems, failed syncs and data issues, as increasingly complex tech stacks force operators to think more like “Hospitality Engineers”.
It reveals that hospitality businesses are now managing up to 10 or more systems simultaneously, although the real problem is not the number of tools. Even properties using three or fewer systems report ongoing tech issues such as incorrect rates, missing data and failed synchronisations, highlighting that weak integrations, not system volume, are driving operational friction.
The full report, The Hospitality Engineer: Why every operator needs to think like a hospitality engineer, is available to download here.
Click below for the full release.
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