News & Views

Expansion & Openings

by Becky Hoyle 27 May 2026
ASAP Operator Member Frasers Hospitality has announced a series of senior leadership appointments across its UK and German portfolio, reinforcing the company’s focus on operational excellence, internal talent development and delivering high-quality guest experiences across its European properties. The appointments support continued growth in Scotland, strengthen leadership in Germany and support the future launch of Capri by Fraser, Kensington / London, scheduled to open in 2027. The changes include: Sabine Ranft promoted to Area General Manager UK and General Manager of Capri by Fraser, Kensington / London Cristina Nuche promoted to General Manager of Fraser Suites Edinburgh Kristina Papaiova appointed Residence Manager at Fraser Suites Glasgow Sandy Goethel promoted to Deputy General Manager at Capri by Fraser Leipzig The appointments reflect Frasers Hospitality’s continued investment in leadership development, with Sabine Ranft, Cristina Nuche and Sandy Goethel all progressing into promoted roles within the business. Sabine Ranft takes on the newly expanded role of Area General Manager UK alongside her position leading the forthcoming Capri by Fraser, Kensington. Since joining Frasers Hospitality in 2018, she has held senior leadership positions across the brand’s German portfolio, most recently as Cluster General Manager for Capri by Fraser in Berlin and Leipzig, before relocating to London earlier this year. Cristina Nuche steps into the role of General Manager at Fraser Suites Edinburgh, bringing more than 20 years of hospitality experience across international hotel brands including Marriott International and IHG. In Glasgow, Kristina Papaiova has been appointed Residence Manager at Fraser Suites Glasgow following a career spanning hospitality operations, serviced apartments and tourism finance across Scotland. Meanwhile, Sandy Goethel has been promoted to Deputy General Manager at Capri by Fraser Leipzig after serving as Operations Manager at the property since 2022. Rebecca Hollants Van Loocke, Chief Operating Officer of Frasers Hospitality for EMEA, said: “These appointments reflect the depth of talent across Frasers Hospitality and our commitment to developing strong leaders within the business. Investing in our people remains central to delivering exceptional guest experiences and supporting the long-term success of our portfolio. I have every confidence in their ability to lead our teams into this next chapter of meaningful growth.” Frasers Hospitality properties are distinguished by their central city locations, generously proportioned apartments and functional in-room amenities, including kitchenettes. Combining the flexibility and independence of residential living with hotel-style services, the hotel residences enable guests to live comfortably whether staying for a short visit or an extended period. 
by Becky Hoyle 25 May 2026
Rising numbers of RV parks and campgrounds near U.S. host cities for the 2026 FIFA World Cup are making inventory available online ahead of the tournament, according to new analysis from ASAP Supplier Member RMS and outdoor hospitality booking platform Spot2Nite. The data suggests the number of RV parks listed within 50 miles of U.S. World Cup host cities has increased significantly compared with the same period last year for the tournament window between 10 and 20 June 2026. The findings point to growing efforts by outdoor hospitality operators to improve visibility and online bookability as accommodation providers prepare for demand linked to one of the world’s largest sporting events. The research also comes amid signs that hotel demand in some host markets may be developing more slowly than originally anticipated. Industry commentary in the U.S. has highlighted factors including international travel uncertainty, pricing pressures and the release of previously held room allocations as contributors to softer-than-expected early booking trends in some cities. Against that backdrop, RV parks and campgrounds could play an increasingly important role in the wider accommodation mix for travelling fans. According to the data, pricing varies considerably across host-city markets. Cities including Boston, San Francisco, Los Angeles and Philadelphia are currently showing higher average nightly rates during the tournament period, while markets such as Dallas and Kansas City remain comparatively lower priced. Houston was identified as one of the largest and most diverse markets in the analysis, with a broad range of pricing across listed properties. Adam Seskis, CEO of RMS, said operators should continue to monitor booking trends closely as tournament demand evolves. “With demand expected to shift as teams progress and fan travel plans change, operators will need to stay agile on pricing and availability throughout the competition,” he said. He added that visibility and ease of booking would be key differentiators for operators looking to benefit from World Cup-related demand. RMS said RV park and campground operators near host cities should review pricing strategies, distribution channels and booking systems ahead of the tournament period.
by Becky Hoyle 22 May 2026
ASAP Agent Member AltoVita has added more than 3 million bookable property units to its platform. The company's portfolio now totals more than 10 million units across 165 countries, more than 1 million of the newly added units are in the Asia-Pacific region. Read more
by Becky Hoyle 19 May 2026
Branded residences were once viewed as a niche extension of the luxury hotel sector; a high-end product aimed at a relatively small group of ultra-wealthy buyers. That is no longer the case. Today, branded residences are becoming increasingly mainstream and are evolving into one of the most resilient and adaptable models in the wider hospitality landscape. Read more
by Becky Hoyle 18 May 2026
ASAP Operator Member Cheval Collection has expanded its branded residence portfolio with the launch of Cheval Residences Knightsbridge Gate in London. Apartments at Grade II-listed Cheval Residences Knightsbridge Gate, owned by APML Estate, are currently on sale offering 15 ultra luxury residences ranging from one-to-six-bedroom apartments, most with balconies and terraces. The apartments will not be available to book as part of the group’s wider portfolio. Read more
by Amanda Bye 12 May 2026
Congratulations to the shortlisted ASAP Members at last night's Serviced Apartment Awards 2026, listed below by category, and especially to the winners (shown in bold). Best property 1 to 20 units Grafton Street Studios by City Break Apartments The Residence @ King’s Cross Winner: The Carlyle by Nestor Best property 21 to 70 units Holyrood Aparthotel Monarch House Serviced Apartments Native by Numa Glasgow Native by Numa The Marlo Winner: Three Point by Cityus Best property 71+ units Capri by Fraser, Berlin Native by Numa Bankside Native by Numa Kings Wardrobe PREMIER SUITES Edinburgh Fountain Court Wilde Cambridge, City Centre Best operator 1 to 50 units Beyond Apartments & Aparthotels Week2Week Serviced Apartments Winner: Monarch House Serviced Apartments Best operator 51 to 200 units Destiny Scotland Apartments Hybrid Resi Mansley Serviced Apartments STAY Camden The Gresham Aparthotel The Residence Winner: Supercity Aparthotels Best operator 201+ units Cityus Frasers Hospitality Urban Rest Viridian Apartments Winner: Staycity Group Best interior design Citadines Canal Amsterdam The Architect by Corporate Housing Factory Best architecture/exterior design Winner: The July Victoria Best in-room supplier Silentnight Best use of social media Monarch House Serviced Apartments The Residence Winner: Roomzzz Best marketing/branding campaign Checkin Apartments – Every Step of the Stay Cheval Collection – Launch of Cheval DISCOVERY Monarch House Serviced Apartments – Market repositioning Winner: PREMIER SUITES – Your Time Unrushed Best flex rental operator Monarch House Serviced Apartments Urban Rest Innovative use of technology Athena by OWL res:harmonics from Software Answers Winner: AltoVita Best travel and accommodation partner Checkin Apartments ReloQuest YOSAA Winner: AltoVita ESG award – operator or property Frasers Hospitality EMEA The Residence Winner: The July Rising Star Sukh Dhaliwal, cluster director of sales and marketing, Monarch House Dominique Haines, sales and operations manager, The Gresham Aparthotel Nick Hardy, hotel manager, Roomzzz York Nikki Keel, head of commercial, Viridian Apartments Winner: Ilaria Rossi, operations manager, PREMIER SUITES Edinburgh Fountain Court Team of the Year Base Aparthotels Frasers Hospitality – EMEA commercial team Hybrid Resi Monarch House The Residence Winner: Situ – Guest Care Team Industry Inspiration Outstanding Achievement Winner: Stephen Hanton
by Becky Hoyle 5 May 2026
Leading UK management company RBH Hospitality Management has been appointed to operate two Staybridge Suites properties, the 128-bed Staybridge Suites Newcastle and 132-bed Staybridge Suites Liverpool, adding a total of 260 keys to their portfolio. This expands RBH’s relationship with long-term partner IHG Hotels & Resorts, with RBH now managing over 2,500 keys across 19 of IHG’s UK properties. Read more
by Becky Hoyle 5 May 2026
Knight Frank has been appointed to sell two Mercure Hotels in Northampton and Essex. Mercure Northampton comprises 146 en-suite bedrooms, while Stifford Hall Hotel is an elegant 18 th -century manor house with 97 en-suite bedrooms. Click to download press release
by Becky Hoyle 27 April 2026
The EU’s new Entry-Exit System (EES) became operational across 29 Schengen Zone countries on 10 April. But the Greek Embassy said in an update on its website on Friday 17 April that British passport holders arriving in Greece would not have to submit biometric data for now. They gave no indication of how long the EES exemption would continue for. Read more:
by Becky Hoyle 23 April 2026
Property development and finance company Salboy Group has launched a boutique aparthotel brand called Hidden, with its first location on the outskirts of St Ives, Cornwall. Hidden will target popular tourist destinations across the UK, including Manchester and London, to meet the demand for holiday accommodation combining the independence and privacy of an apartment with hotel conveniences. Read more:
by Becky Hoyle 23 April 2026
The shortlists for 15 categories of the annual Serviced Apartment Awards have been revealed ahead of the ceremony on 11th May 2026 at Hilton London Bankside. Of the 20 awards up for grabs, 15 of the categories are judged independently by a panel of experts who work across industry sectors such as architecture and design, benchmarking, brokerage, investment advisory, sales and marketing, sustainability, and more. Entries which best fulfilled the relevant category criteria, as scored by our judges, have now progressed to shortlists. Four award categories have been judged by public vote. On 11th May at Hilton London Bankside , the winners of all award categories – including the Outstanding Achievement award, selected by the SAN team – will be revealed. Tickets can be purchased here . ASAP Members on the shortlist are below.
by Becky Hoyle 23 April 2026
According to a new joint research report from ASAP Supplier Members RMS and RoomPriceGenie , businesses across the hospitality industry are losing hours every week to disconnected systems, failed syncs and data issues, as increasingly complex tech stacks force operators to think more like “ Hospitality Engineers ”. It reveals that hospitality businesses are now managing up to 10 or more systems simultaneously, although the real problem is not the number of tools. Even properties using three or fewer systems report ongoing tech issues such as incorrect rates, missing data and failed synchronisations, highlighting that weak integrations, not system volume, are driving operational friction. The full report, The Hospitality Engineer: Why every operator needs to think like a hospitality engineer, is available to download here . Click below for the full release.
by Becky Hoyle 21 April 2026
ASAP Operator Member Cheval Collection has officially entered the branded residences space with the launch of Cheval Residences Dubai Islands. The beachfront development — Cheval’s third property in Dubai and fifth in the Middle East — signals a clear step-change in its regional growth strategy, with further expansion planned across the UAE, Saudi Arabia and wider Gulf markets. Delivered in partnership with AVENEW Development and Wadeen Developers, the project is slated for completion in 2029. Read more
by Becky Hoyle 20 April 2026
ASAP Agent Member Situ is proud to announce the launch of Situ APAC Pte. Ltd. , Situ’s regional office in Singapore serving the Asia Pacific region. This marks a significant milestone in the company’s international growth and follows closely on the successful establishment of Situ Americas, which extended the company’s reach across North, Central, and South America. Based in Singapore with a further hub in Bangalore, Situ APAC is headed by Client Success Director, Diana Ong, and continues Situ’s transformation into a fully global, multi‑region operation. With Situ APAC now operational, the company is equipped to provide expert accommodation coverage and specialist market knowledge for clients, partners, and business travellers worldwide. Diana Ong comments: “I am excited to bring a combination of deep industry knowledge, operational expertise, and regional leadership experience to this role. I want to play a key role in supporting Situ’s strategic expansion in APAC and ensuring that clients consistently receive outstanding solutions and experiences.” The launch of Situ APAC enables the company to operate with greater regional expertise while upholding the global standards essential for corporate travel programmes, relocation partners, and mobility teams. It ensures the consistency, compliance, and speed these audiences depend on. Phil Stapleton, Situ’s CEO and Founder remarks: “Our clients operate internationally, and they need a partner who can match that reach. This expansion ensures we are always available, always familiar with local markets, and always delivering industry‑leading service, no matter where in the world their people need to stay.” Below: Diana Ong, Phil Stapleton
by Becky Hoyle 15 April 2026
ASAP Operator Member Beyond Apartments has announced an expansion across three new sites in central London. It will also open a property in Harrogate later this year and is looking to extend its reach through more partnerships with private landlords and family offices. Read more
by Becky Hoyle 15 April 2026
As travel behaviour continues to evolve, ASAP Operator Member Frasers Hospitality is repositioning itself around a broader ambition: not just to accommodate guests, but to help them live better . James Foice, ASAP CEO, recently met with Eu Chin Fen, Chief Executive Officer, Frasers Hospitality, and Chief Operating Officer Chew Hang Song, to discuss their clear shift away from traditional hospitality models towards a more holistic, experience-led approach - one shaped by hybrid working, digital nomadism and changing generational expectations. Frasers Hospitality’s approach is anchored in five core pillars: learning, connected, wellness, experiencing and impacting . Together, they form what the company describes as a philosophy of “enriched living” - supporting guests not just in where they stay, but in how they grow, interact and engage with the world around them. For a new generation of travellers, more mobile, experience-driven and less tied to ownership, this aligns closely with shifting expectations of what accommodation should deliver. At the heart of this evolution is a rethinking of space and purpose. Across Frasers Hospitality’s brands, apartments are becoming more efficient - sometimes as compact as 25m² - but carefully designed with distinct living zones. The new generation of traveller comes with less baggage – literally – while seeking to live, to work, and to be themselves in another city. This way, space is less significant than comfort, experience and flexibility. Meanwhile expanded communal areas act as extensions of private space. Concepts such as lounges that transition from breakfast areas to coworking hubs and evening social spaces reflect a move towards multi-functional living environments. At the same time, properties are increasingly rooted in their local context, with design, programming and experiences - from cultural tours to curated dining - bringing the surrounding neighbourhood into the guest journey. Frasers Hospitality was launched in 1998 offering hotel-level service with apartment flexibility. People appreciate the service, but it is the flexibility that keeps the offering one step ahead. A genuine understanding of the new generation of guests through focus groups and constant feedback means everything is carefully designed to appeal. A truly Instagram-able café, open all day, takes the place of a hotel breakfast that is finished by 10am – surely more appealing to a late rising digital nomad. But the most significant shift is Frasers Hospitality’s deepening focus on wellness as a core proposition rather than an add-on. Moving beyond traditional gyms and spas, the organisation is introducing dedicated wellness suites in some of their upscale apartments (more about this to follow!) featuring infrared saunas, cold plunge pools and advanced therapies, designed as immersive, memorable experiences. Alongside this, more accessible wellness touches and partnerships with local providers ensure the concept scales across different price points. In conclusion, Frasers Hospitality is tapping directly into the hospitality sector’s biggest shift: from accommodation to lifestyle platform. Wellness, in this context, is no longer a facility - it’s a strategic differentiator, embedded across design, service and experience. Crucially, it’s being positioned alongside connection, learning and purpose, reflecting a broader demand for stays that feel meaningful rather than transactional. For the serviced accommodation sector, this reinforces a clear direction of travel. The most competitive operators will be those who design around how people actually live today, blending work, leisure, wellbeing and community. The opportunity is not just to offer more, but to offer it intelligently: flexible spaces, local integration, and experiences that resonate. Pictured below: Frasers Hospitality Chief Operating Officer Chew Hang Song ; ASAP Communications Director Becky Hoyle ; ASAP Chief Executive Officer James Foice ; Frasers Hospitality Chief Executive Officer Eu Chin Fen .
CGI view of the development
by Becky Hoyle 15 April 2026
ASAP Operator Member Staycity Group has signed a 20-year lease on a property at the Brooks on East development in Berlin’s Friedrichshain. The development is set on the bank of the river Spree with views over Berlin and is hailed to become ‘a cosmopolitan hub for modern city living’ with its easy access to Berlin’s Ostbahnhof railway station, the Uber Arena and the East Side Gallery. The property will operate under the Dublin-based aparthotel operator’s boutique lifestyle brand, Wilde, offering 222 apartments across two landmark towers. The first tower, housing 116 apartments across six floors, is scheduled to open in Q2/3 2027. The 95-metre structure will also feature a lobby with reception and café/bar on its ground floor. Tower 2, at 86 metres high, will have 106 apartments across the first five upper floors with a fitness studio and additional space on the ground floor. Staycity’s first Wilde in Berlin was opened at Checkpoint Charlie in December 2019. Negotiations for the deal were jointly led by project managers and developers Arrow Global and Red Square, with the law firms Jahn Hettler Rechtsanwälte for the lessor, and Kucera Rechtsanwälte for the lessee. Aaron Tschörne , Managing Director at Red Square, commented: “Our collaboration with the fast-growing, pan-European Staycity Group enhances the quality of Brooks on East through a well-established lifestyle concept. Following the base build-out of the space, the tenant will carry out the interior fit-out with its own team, allowing maximum flexibility to implement its distinctive design ideas. We are confident that this recognised brand will set a further strong accent in Berlin.” Andrew Fowle , Chief Development Officer at Staycity Group, added: “Berlin is a key market for us within our European portfolio as we focus on cities that appeal equally to business and leisure travellers. With this prominent location at the East Side Gallery, a major tourist hotspot, we have secured another high-footfall site in the German capital. Alongside the quality of the location, the two landmark buildings and the professionalism of our project partners were decisive factors in our decision.” Brooks on East, located between Ostbahnhof and Uber Arena, is part of the wider Media Spree district development. The project comprises two towers with podium levels with over 350 residential apartments with living spaces ranging from 60 to over 300 square metres, including spacious penthouses with panoramic city views. The development will also include office and retail space. Building works on the project were resumed in September 2024 following the insolvency of the previous developer after insolvency administrator Christian Otto, partner at hww hermann wienberg wilhelm, secured new financing from the existing lenders.
by Becky Hoyle 15 April 2026
ASAP Agent Member Situ is proud to announce the official debut of its global HQ: a modern, purpose-built space created to support the company’s continued growth. Founded in Exeter in 2008, Situ relocated to its current site in 2018. However, as the business grew, the building could no longer meet its needs. When the opportunity arose to expand on the same footprint, the company embarked on a significant redevelopment, creating a transformed two-storey building that more than doubles its original space. Following an eighteen-month development programme, Situ is now unveiling its newly designed and substantially expanded headquarters. Phil Stapleton, Founder & CEO says: “As our global footprint continues to grow, this space gives our entire team the environment they deserve, to collaborate, create, and support our clients around the world. I’m immensely proud of what we’ve achieved and excited to see what comes next.” The new headquarters has been intentionally designed to strike a balance between calm, connection, and productivity. An open-plan layout supports collaboration, while a network of smaller seating areas offers opportunities for focused work or informal conversations. Extensive greenery defines zones, softens acoustics, and enhances air quality. At the centre of the building lies the atrium: a tiered, flexible gathering space with a large screen and overlooking balcony, designed for companywide meetings, hybrid collaboration with team members worldwide, and community events. Built with both the team and the wider industry in mind, Situ’s new headquarters offers an inviting space for clients, partners, and visitors. The company plans to host learning sessions at the new HQ, as well as industry insights and community events centred on serviced accommodation.
by Amanda Bye 13 April 2026
The UK’s Electronic Travel Authorisation (ETA) , mandatory for the majority of visa-exempt travellers including from Europe, the United States, Canada, and Australia, has now risen in price from £16 to £20. The government also decided to revise the legal caps on several immigration and nationality fees with rises generally ranging between 6% and 7%. The standard short-term visit visa (up to six months) will increase from £127 to £135 . Long-term visit visas follow the same trend: 2 years: £475 to £506 5 years: £848 to £903 10 years: £1,059 to £1,128 These adjustments apply across all visit visa categories, including travel for tourism, business, or family purposes. Read more
by Becky Hoyle 5 April 2026
The UK’s Electronic Travel Authorisation (ETA) , mandatory for the majority of visa-exempt travellers including from Europe, the United States, Canada, and Australia, has now risen in price from £16 to £20. The government also decided to revise the legal caps on several immigration and nationality fees with rises generally ranging between 6% and 7%. The standard short-term visit visa (up to six months) will increase from £127 to £135 . Long-term visit visas follow the same trend: 2 years: £475 to £506 5 years: £848 to £903 10 years: £1,059 to £1,128 These adjustments apply across all visit visa categories, including travel for tourism, business, or family purposes. Read more
by Becky Hoyle 24 March 2026
Tech-enabled operator Bob W is entering Northern Ireland with a new 84-unit serviced apartment scheme in Belfast city centre, opening Q2 2026 - its first asset on the island, signalling growing confidence in the city’s extended-stay market. Read more: 
by Becky Hoyle 12 March 2026
ASAP Operator Member Frasers Hospitality a business unit of Frasers Property Limited, has unveiled a series of comprehensive asset enhancement initiatives (AEIs) spanning four gateway-city assets across Kuala Lumpur, London, Melbourne and Singapore. The asset enhancement strategy reflects Frasers Hospitality’s disciplined capital deployment approach aimed at sustaining value, enhancing income resilience and reinforcing long-term portfolio performance. Briefly, these encompass: Capri by Fraser, Kensington / London: Global debut of refreshed brand identity Novotel Melbourne on Collins: Inventory optimisation and brand alignment The Westin Kuala Lumpur: Strengthened premium segment with sustainability upgrade Frasers House, a Luxury Collection Hotel, Singapore: Luxury heritage transformation for long-term value accretion Across all four properties, the AEIs are aligned with structural trends reshaping global hospitality demand, including the rising preference for experiential and design-led environments, and heightened institutional focus on sustainability performance and operational resilience. Read more
by Becky Hoyle 29 January 2026
New data from the RIBA, construction sector analyst Glenigan and the British Property Federation show a decline in residential construction
by Becky Hoyle 29 January 2026
ASAP Operator Member Staycity Group has completed on a sale, development and leaseback transaction with Bridges Fund Management and Citygrove 
by Becky Hoyle 22 January 2026
ASAP Operator Member Frasers Hospitality has opened its Modena by Fraser Shenzhen, marking the refreshed brand’s debut into Southern China.
by Becky Hoyle 19 January 2026
ASAP Operator Member Frasers Hospitality has strengthened its commercial leadership team across Europe, the Middle East and Africa (EMEA)
by Becky Hoyle 17 January 2026
The new Apartment Collection by Hilton will open for bookings from the first half of 2026 in New York City, Washington DC and Atlanta...
by Becky Hoyle 16 January 2026
ASAP Operator Member Staycity Group has secured a second aparthotel site in Vienna, due to open in 2028, after signing a 20-year lease
by Becky Hoyle 17 December 2025
Dublin-based ASAP Operator Member Staycity Group has begun work on a new £120 million development in Shoreditch,  London, scheduled to open in May 2027, and operating under the boutique lifestyle...
by Becky Hoyle 13 November 2025
SilverDoor and IHG Hotels & Resorts (IHG) have today announced a partnership that gives SilverDoor’s corporate and mobility clients instant online access to IHG’s
by Becky Hoyle 27 May 2026
ASAP Operator Member Frasers Hospitality has announced a series of senior leadership appointments across its UK and German portfolio, reinforcing the company’s focus on operational excellence, internal talent development and delivering high-quality guest experiences across its European properties. The appointments support continued growth in Scotland, strengthen leadership in Germany and support the future launch of Capri by Fraser, Kensington / London, scheduled to open in 2027. The changes include: Sabine Ranft promoted to Area General Manager UK and General Manager of Capri by Fraser, Kensington / London Cristina Nuche promoted to General Manager of Fraser Suites Edinburgh Kristina Papaiova appointed Residence Manager at Fraser Suites Glasgow Sandy Goethel promoted to Deputy General Manager at Capri by Fraser Leipzig The appointments reflect Frasers Hospitality’s continued investment in leadership development, with Sabine Ranft, Cristina Nuche and Sandy Goethel all progressing into promoted roles within the business. Sabine Ranft takes on the newly expanded role of Area General Manager UK alongside her position leading the forthcoming Capri by Fraser, Kensington. Since joining Frasers Hospitality in 2018, she has held senior leadership positions across the brand’s German portfolio, most recently as Cluster General Manager for Capri by Fraser in Berlin and Leipzig, before relocating to London earlier this year. Cristina Nuche steps into the role of General Manager at Fraser Suites Edinburgh, bringing more than 20 years of hospitality experience across international hotel brands including Marriott International and IHG. In Glasgow, Kristina Papaiova has been appointed Residence Manager at Fraser Suites Glasgow following a career spanning hospitality operations, serviced apartments and tourism finance across Scotland. Meanwhile, Sandy Goethel has been promoted to Deputy General Manager at Capri by Fraser Leipzig after serving as Operations Manager at the property since 2022. Rebecca Hollants Van Loocke, Chief Operating Officer of Frasers Hospitality for EMEA, said: “These appointments reflect the depth of talent across Frasers Hospitality and our commitment to developing strong leaders within the business. Investing in our people remains central to delivering exceptional guest experiences and supporting the long-term success of our portfolio. I have every confidence in their ability to lead our teams into this next chapter of meaningful growth.” Frasers Hospitality properties are distinguished by their central city locations, generously proportioned apartments and functional in-room amenities, including kitchenettes. Combining the flexibility and independence of residential living with hotel-style services, the hotel residences enable guests to live comfortably whether staying for a short visit or an extended period. 
by Becky Hoyle 25 May 2026
Rising numbers of RV parks and campgrounds near U.S. host cities for the 2026 FIFA World Cup are making inventory available online ahead of the tournament, according to new analysis from ASAP Supplier Member RMS and outdoor hospitality booking platform Spot2Nite. The data suggests the number of RV parks listed within 50 miles of U.S. World Cup host cities has increased significantly compared with the same period last year for the tournament window between 10 and 20 June 2026. The findings point to growing efforts by outdoor hospitality operators to improve visibility and online bookability as accommodation providers prepare for demand linked to one of the world’s largest sporting events. The research also comes amid signs that hotel demand in some host markets may be developing more slowly than originally anticipated. Industry commentary in the U.S. has highlighted factors including international travel uncertainty, pricing pressures and the release of previously held room allocations as contributors to softer-than-expected early booking trends in some cities. Against that backdrop, RV parks and campgrounds could play an increasingly important role in the wider accommodation mix for travelling fans. According to the data, pricing varies considerably across host-city markets. Cities including Boston, San Francisco, Los Angeles and Philadelphia are currently showing higher average nightly rates during the tournament period, while markets such as Dallas and Kansas City remain comparatively lower priced. Houston was identified as one of the largest and most diverse markets in the analysis, with a broad range of pricing across listed properties. Adam Seskis, CEO of RMS, said operators should continue to monitor booking trends closely as tournament demand evolves. “With demand expected to shift as teams progress and fan travel plans change, operators will need to stay agile on pricing and availability throughout the competition,” he said. He added that visibility and ease of booking would be key differentiators for operators looking to benefit from World Cup-related demand. RMS said RV park and campground operators near host cities should review pricing strategies, distribution channels and booking systems ahead of the tournament period.
by Becky Hoyle 22 May 2026
ASAP Agent Member AltoVita has added more than 3 million bookable property units to its platform. The company's portfolio now totals more than 10 million units across 165 countries, more than 1 million of the newly added units are in the Asia-Pacific region. Read more
by Becky Hoyle 19 May 2026
Branded residences were once viewed as a niche extension of the luxury hotel sector; a high-end product aimed at a relatively small group of ultra-wealthy buyers. That is no longer the case. Today, branded residences are becoming increasingly mainstream and are evolving into one of the most resilient and adaptable models in the wider hospitality landscape. Read more
by Becky Hoyle 18 May 2026
ASAP Operator Member Cheval Collection has expanded its branded residence portfolio with the launch of Cheval Residences Knightsbridge Gate in London. Apartments at Grade II-listed Cheval Residences Knightsbridge Gate, owned by APML Estate, are currently on sale offering 15 ultra luxury residences ranging from one-to-six-bedroom apartments, most with balconies and terraces. The apartments will not be available to book as part of the group’s wider portfolio. Read more
by Amanda Bye 12 May 2026
Congratulations to the shortlisted ASAP Members at last night's Serviced Apartment Awards 2026, listed below by category, and especially to the winners (shown in bold). Best property 1 to 20 units Grafton Street Studios by City Break Apartments The Residence @ King’s Cross Winner: The Carlyle by Nestor Best property 21 to 70 units Holyrood Aparthotel Monarch House Serviced Apartments Native by Numa Glasgow Native by Numa The Marlo Winner: Three Point by Cityus Best property 71+ units Capri by Fraser, Berlin Native by Numa Bankside Native by Numa Kings Wardrobe PREMIER SUITES Edinburgh Fountain Court Wilde Cambridge, City Centre Best operator 1 to 50 units Beyond Apartments & Aparthotels Week2Week Serviced Apartments Winner: Monarch House Serviced Apartments Best operator 51 to 200 units Destiny Scotland Apartments Hybrid Resi Mansley Serviced Apartments STAY Camden The Gresham Aparthotel The Residence Winner: Supercity Aparthotels Best operator 201+ units Cityus Frasers Hospitality Urban Rest Viridian Apartments Winner: Staycity Group Best interior design Citadines Canal Amsterdam The Architect by Corporate Housing Factory Best architecture/exterior design Winner: The July Victoria Best in-room supplier Silentnight Best use of social media Monarch House Serviced Apartments The Residence Winner: Roomzzz Best marketing/branding campaign Checkin Apartments – Every Step of the Stay Cheval Collection – Launch of Cheval DISCOVERY Monarch House Serviced Apartments – Market repositioning Winner: PREMIER SUITES – Your Time Unrushed Best flex rental operator Monarch House Serviced Apartments Urban Rest Innovative use of technology Athena by OWL res:harmonics from Software Answers Winner: AltoVita Best travel and accommodation partner Checkin Apartments ReloQuest YOSAA Winner: AltoVita ESG award – operator or property Frasers Hospitality EMEA The Residence Winner: The July Rising Star Sukh Dhaliwal, cluster director of sales and marketing, Monarch House Dominique Haines, sales and operations manager, The Gresham Aparthotel Nick Hardy, hotel manager, Roomzzz York Nikki Keel, head of commercial, Viridian Apartments Winner: Ilaria Rossi, operations manager, PREMIER SUITES Edinburgh Fountain Court Team of the Year Base Aparthotels Frasers Hospitality – EMEA commercial team Hybrid Resi Monarch House The Residence Winner: Situ – Guest Care Team Industry Inspiration Outstanding Achievement Winner: Stephen Hanton
by Becky Hoyle 5 May 2026
Leading UK management company RBH Hospitality Management has been appointed to operate two Staybridge Suites properties, the 128-bed Staybridge Suites Newcastle and 132-bed Staybridge Suites Liverpool, adding a total of 260 keys to their portfolio. This expands RBH’s relationship with long-term partner IHG Hotels & Resorts, with RBH now managing over 2,500 keys across 19 of IHG’s UK properties. Read more
by Becky Hoyle 5 May 2026
Knight Frank has been appointed to sell two Mercure Hotels in Northampton and Essex. Mercure Northampton comprises 146 en-suite bedrooms, while Stifford Hall Hotel is an elegant 18 th -century manor house with 97 en-suite bedrooms. Click to download press release
by Becky Hoyle 27 April 2026
The EU’s new Entry-Exit System (EES) became operational across 29 Schengen Zone countries on 10 April. But the Greek Embassy said in an update on its website on Friday 17 April that British passport holders arriving in Greece would not have to submit biometric data for now. They gave no indication of how long the EES exemption would continue for. Read more:
by Becky Hoyle 23 April 2026
Property development and finance company Salboy Group has launched a boutique aparthotel brand called Hidden, with its first location on the outskirts of St Ives, Cornwall. Hidden will target popular tourist destinations across the UK, including Manchester and London, to meet the demand for holiday accommodation combining the independence and privacy of an apartment with hotel conveniences. Read more:
by Becky Hoyle 23 April 2026
The shortlists for 15 categories of the annual Serviced Apartment Awards have been revealed ahead of the ceremony on 11th May 2026 at Hilton London Bankside. Of the 20 awards up for grabs, 15 of the categories are judged independently by a panel of experts who work across industry sectors such as architecture and design, benchmarking, brokerage, investment advisory, sales and marketing, sustainability, and more. Entries which best fulfilled the relevant category criteria, as scored by our judges, have now progressed to shortlists. Four award categories have been judged by public vote. On 11th May at Hilton London Bankside , the winners of all award categories – including the Outstanding Achievement award, selected by the SAN team – will be revealed. Tickets can be purchased here . ASAP Members on the shortlist are below.
by Becky Hoyle 23 April 2026
According to a new joint research report from ASAP Supplier Members RMS and RoomPriceGenie , businesses across the hospitality industry are losing hours every week to disconnected systems, failed syncs and data issues, as increasingly complex tech stacks force operators to think more like “ Hospitality Engineers ”. It reveals that hospitality businesses are now managing up to 10 or more systems simultaneously, although the real problem is not the number of tools. Even properties using three or fewer systems report ongoing tech issues such as incorrect rates, missing data and failed synchronisations, highlighting that weak integrations, not system volume, are driving operational friction. The full report, The Hospitality Engineer: Why every operator needs to think like a hospitality engineer, is available to download here . Click below for the full release.
by Becky Hoyle 21 April 2026
ASAP Operator Member Cheval Collection has officially entered the branded residences space with the launch of Cheval Residences Dubai Islands. The beachfront development — Cheval’s third property in Dubai and fifth in the Middle East — signals a clear step-change in its regional growth strategy, with further expansion planned across the UAE, Saudi Arabia and wider Gulf markets. Delivered in partnership with AVENEW Development and Wadeen Developers, the project is slated for completion in 2029. Read more
by Becky Hoyle 20 April 2026
ASAP Agent Member Situ is proud to announce the launch of Situ APAC Pte. Ltd. , Situ’s regional office in Singapore serving the Asia Pacific region. This marks a significant milestone in the company’s international growth and follows closely on the successful establishment of Situ Americas, which extended the company’s reach across North, Central, and South America. Based in Singapore with a further hub in Bangalore, Situ APAC is headed by Client Success Director, Diana Ong, and continues Situ’s transformation into a fully global, multi‑region operation. With Situ APAC now operational, the company is equipped to provide expert accommodation coverage and specialist market knowledge for clients, partners, and business travellers worldwide. Diana Ong comments: “I am excited to bring a combination of deep industry knowledge, operational expertise, and regional leadership experience to this role. I want to play a key role in supporting Situ’s strategic expansion in APAC and ensuring that clients consistently receive outstanding solutions and experiences.” The launch of Situ APAC enables the company to operate with greater regional expertise while upholding the global standards essential for corporate travel programmes, relocation partners, and mobility teams. It ensures the consistency, compliance, and speed these audiences depend on. Phil Stapleton, Situ’s CEO and Founder remarks: “Our clients operate internationally, and they need a partner who can match that reach. This expansion ensures we are always available, always familiar with local markets, and always delivering industry‑leading service, no matter where in the world their people need to stay.” Below: Diana Ong, Phil Stapleton
by Becky Hoyle 15 April 2026
ASAP Operator Member Beyond Apartments has announced an expansion across three new sites in central London. It will also open a property in Harrogate later this year and is looking to extend its reach through more partnerships with private landlords and family offices. Read more
by Becky Hoyle 15 April 2026
As travel behaviour continues to evolve, ASAP Operator Member Frasers Hospitality is repositioning itself around a broader ambition: not just to accommodate guests, but to help them live better . James Foice, ASAP CEO, recently met with Eu Chin Fen, Chief Executive Officer, Frasers Hospitality, and Chief Operating Officer Chew Hang Song, to discuss their clear shift away from traditional hospitality models towards a more holistic, experience-led approach - one shaped by hybrid working, digital nomadism and changing generational expectations. Frasers Hospitality’s approach is anchored in five core pillars: learning, connected, wellness, experiencing and impacting . Together, they form what the company describes as a philosophy of “enriched living” - supporting guests not just in where they stay, but in how they grow, interact and engage with the world around them. For a new generation of travellers, more mobile, experience-driven and less tied to ownership, this aligns closely with shifting expectations of what accommodation should deliver. At the heart of this evolution is a rethinking of space and purpose. Across Frasers Hospitality’s brands, apartments are becoming more efficient - sometimes as compact as 25m² - but carefully designed with distinct living zones. The new generation of traveller comes with less baggage – literally – while seeking to live, to work, and to be themselves in another city. This way, space is less significant than comfort, experience and flexibility. Meanwhile expanded communal areas act as extensions of private space. Concepts such as lounges that transition from breakfast areas to coworking hubs and evening social spaces reflect a move towards multi-functional living environments. At the same time, properties are increasingly rooted in their local context, with design, programming and experiences - from cultural tours to curated dining - bringing the surrounding neighbourhood into the guest journey. Frasers Hospitality was launched in 1998 offering hotel-level service with apartment flexibility. People appreciate the service, but it is the flexibility that keeps the offering one step ahead. A genuine understanding of the new generation of guests through focus groups and constant feedback means everything is carefully designed to appeal. A truly Instagram-able café, open all day, takes the place of a hotel breakfast that is finished by 10am – surely more appealing to a late rising digital nomad. But the most significant shift is Frasers Hospitality’s deepening focus on wellness as a core proposition rather than an add-on. Moving beyond traditional gyms and spas, the organisation is introducing dedicated wellness suites in some of their upscale apartments (more about this to follow!) featuring infrared saunas, cold plunge pools and advanced therapies, designed as immersive, memorable experiences. Alongside this, more accessible wellness touches and partnerships with local providers ensure the concept scales across different price points. In conclusion, Frasers Hospitality is tapping directly into the hospitality sector’s biggest shift: from accommodation to lifestyle platform. Wellness, in this context, is no longer a facility - it’s a strategic differentiator, embedded across design, service and experience. Crucially, it’s being positioned alongside connection, learning and purpose, reflecting a broader demand for stays that feel meaningful rather than transactional. For the serviced accommodation sector, this reinforces a clear direction of travel. The most competitive operators will be those who design around how people actually live today, blending work, leisure, wellbeing and community. The opportunity is not just to offer more, but to offer it intelligently: flexible spaces, local integration, and experiences that resonate. Pictured below: Frasers Hospitality Chief Operating Officer Chew Hang Song ; ASAP Communications Director Becky Hoyle ; ASAP Chief Executive Officer James Foice ; Frasers Hospitality Chief Executive Officer Eu Chin Fen .
CGI view of the development
by Becky Hoyle 15 April 2026
ASAP Operator Member Staycity Group has signed a 20-year lease on a property at the Brooks on East development in Berlin’s Friedrichshain. The development is set on the bank of the river Spree with views over Berlin and is hailed to become ‘a cosmopolitan hub for modern city living’ with its easy access to Berlin’s Ostbahnhof railway station, the Uber Arena and the East Side Gallery. The property will operate under the Dublin-based aparthotel operator’s boutique lifestyle brand, Wilde, offering 222 apartments across two landmark towers. The first tower, housing 116 apartments across six floors, is scheduled to open in Q2/3 2027. The 95-metre structure will also feature a lobby with reception and café/bar on its ground floor. Tower 2, at 86 metres high, will have 106 apartments across the first five upper floors with a fitness studio and additional space on the ground floor. Staycity’s first Wilde in Berlin was opened at Checkpoint Charlie in December 2019. Negotiations for the deal were jointly led by project managers and developers Arrow Global and Red Square, with the law firms Jahn Hettler Rechtsanwälte for the lessor, and Kucera Rechtsanwälte for the lessee. Aaron Tschörne , Managing Director at Red Square, commented: “Our collaboration with the fast-growing, pan-European Staycity Group enhances the quality of Brooks on East through a well-established lifestyle concept. Following the base build-out of the space, the tenant will carry out the interior fit-out with its own team, allowing maximum flexibility to implement its distinctive design ideas. We are confident that this recognised brand will set a further strong accent in Berlin.” Andrew Fowle , Chief Development Officer at Staycity Group, added: “Berlin is a key market for us within our European portfolio as we focus on cities that appeal equally to business and leisure travellers. With this prominent location at the East Side Gallery, a major tourist hotspot, we have secured another high-footfall site in the German capital. Alongside the quality of the location, the two landmark buildings and the professionalism of our project partners were decisive factors in our decision.” Brooks on East, located between Ostbahnhof and Uber Arena, is part of the wider Media Spree district development. The project comprises two towers with podium levels with over 350 residential apartments with living spaces ranging from 60 to over 300 square metres, including spacious penthouses with panoramic city views. The development will also include office and retail space. Building works on the project were resumed in September 2024 following the insolvency of the previous developer after insolvency administrator Christian Otto, partner at hww hermann wienberg wilhelm, secured new financing from the existing lenders.
by Becky Hoyle 15 April 2026
ASAP Agent Member Situ is proud to announce the official debut of its global HQ: a modern, purpose-built space created to support the company’s continued growth. Founded in Exeter in 2008, Situ relocated to its current site in 2018. However, as the business grew, the building could no longer meet its needs. When the opportunity arose to expand on the same footprint, the company embarked on a significant redevelopment, creating a transformed two-storey building that more than doubles its original space. Following an eighteen-month development programme, Situ is now unveiling its newly designed and substantially expanded headquarters. Phil Stapleton, Founder & CEO says: “As our global footprint continues to grow, this space gives our entire team the environment they deserve, to collaborate, create, and support our clients around the world. I’m immensely proud of what we’ve achieved and excited to see what comes next.” The new headquarters has been intentionally designed to strike a balance between calm, connection, and productivity. An open-plan layout supports collaboration, while a network of smaller seating areas offers opportunities for focused work or informal conversations. Extensive greenery defines zones, softens acoustics, and enhances air quality. At the centre of the building lies the atrium: a tiered, flexible gathering space with a large screen and overlooking balcony, designed for companywide meetings, hybrid collaboration with team members worldwide, and community events. Built with both the team and the wider industry in mind, Situ’s new headquarters offers an inviting space for clients, partners, and visitors. The company plans to host learning sessions at the new HQ, as well as industry insights and community events centred on serviced accommodation.
by Amanda Bye 13 April 2026
The UK’s Electronic Travel Authorisation (ETA) , mandatory for the majority of visa-exempt travellers including from Europe, the United States, Canada, and Australia, has now risen in price from £16 to £20. The government also decided to revise the legal caps on several immigration and nationality fees with rises generally ranging between 6% and 7%. The standard short-term visit visa (up to six months) will increase from £127 to £135 . Long-term visit visas follow the same trend: 2 years: £475 to £506 5 years: £848 to £903 10 years: £1,059 to £1,128 These adjustments apply across all visit visa categories, including travel for tourism, business, or family purposes. Read more
by Becky Hoyle 5 April 2026
The UK’s Electronic Travel Authorisation (ETA) , mandatory for the majority of visa-exempt travellers including from Europe, the United States, Canada, and Australia, has now risen in price from £16 to £20. The government also decided to revise the legal caps on several immigration and nationality fees with rises generally ranging between 6% and 7%. The standard short-term visit visa (up to six months) will increase from £127 to £135 . Long-term visit visas follow the same trend: 2 years: £475 to £506 5 years: £848 to £903 10 years: £1,059 to £1,128 These adjustments apply across all visit visa categories, including travel for tourism, business, or family purposes. Read more
by Becky Hoyle 24 March 2026
Tech-enabled operator Bob W is entering Northern Ireland with a new 84-unit serviced apartment scheme in Belfast city centre, opening Q2 2026 - its first asset on the island, signalling growing confidence in the city’s extended-stay market. Read more: 
by Becky Hoyle 12 March 2026
ASAP Operator Member Frasers Hospitality a business unit of Frasers Property Limited, has unveiled a series of comprehensive asset enhancement initiatives (AEIs) spanning four gateway-city assets across Kuala Lumpur, London, Melbourne and Singapore. The asset enhancement strategy reflects Frasers Hospitality’s disciplined capital deployment approach aimed at sustaining value, enhancing income resilience and reinforcing long-term portfolio performance. Briefly, these encompass: Capri by Fraser, Kensington / London: Global debut of refreshed brand identity Novotel Melbourne on Collins: Inventory optimisation and brand alignment The Westin Kuala Lumpur: Strengthened premium segment with sustainability upgrade Frasers House, a Luxury Collection Hotel, Singapore: Luxury heritage transformation for long-term value accretion Across all four properties, the AEIs are aligned with structural trends reshaping global hospitality demand, including the rising preference for experiential and design-led environments, and heightened institutional focus on sustainability performance and operational resilience. Read more
by Becky Hoyle 29 January 2026
New data from the RIBA, construction sector analyst Glenigan and the British Property Federation show a decline in residential construction
by Becky Hoyle 29 January 2026
ASAP Operator Member Staycity Group has completed on a sale, development and leaseback transaction with Bridges Fund Management and Citygrove 
by Becky Hoyle 22 January 2026
ASAP Operator Member Frasers Hospitality has opened its Modena by Fraser Shenzhen, marking the refreshed brand’s debut into Southern China.
by Becky Hoyle 19 January 2026
ASAP Operator Member Frasers Hospitality has strengthened its commercial leadership team across Europe, the Middle East and Africa (EMEA)
by Becky Hoyle 17 January 2026
The new Apartment Collection by Hilton will open for bookings from the first half of 2026 in New York City, Washington DC and Atlanta...
by Becky Hoyle 16 January 2026
ASAP Operator Member Staycity Group has secured a second aparthotel site in Vienna, due to open in 2028, after signing a 20-year lease
by Becky Hoyle 17 December 2025
Dublin-based ASAP Operator Member Staycity Group has begun work on a new £120 million development in Shoreditch,  London, scheduled to open in May 2027, and operating under the boutique lifestyle...
by Becky Hoyle 13 November 2025
SilverDoor and IHG Hotels & Resorts (IHG) have today announced a partnership that gives SilverDoor’s corporate and mobility clients instant online access to IHG’s

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