Technology

AI- and tech-powered hospitality operator Bob W has announced plans to open a new 136-unit aparthotel in Stuttgart’s historic Bad Cannstatt district. Scheduled to open in 2027, The new property will open in 2027, occupy a site on the location of a former World War II bunker. Read more >

ASAP Operator Member Supercity is set to open a new 46-suite aparthotel property in York later this month, on a site previously held by vacant commercial units, including a van hire centre and a restaurant. Supercity’s portfolio includes eight aparthotels across London, Manchester, Leeds, Brighton and Edinburgh, and t he company was recently ranked 16th in the list of the top 30 employers in The Caterer’s Best Places to Work in Hospitality 2026 survey. Read more >

ASAP Supplier Member RMS , a leading global hospitality technology platform, has partnered with SUNY Niagara’s Hospitality Management Program to provide students with hands-on experience using industry-leading property management technology. As part of the partnership, students studying at the Niagara Falls Culinary Institute (NFCI), a division of SUNY Niagara, will use the RMS platform throughout their Hospitality Management degree, gaining practical experience across key hotel operations including reservations, front desk management, housekeeping, sales, revenue management and reporting. The collaboration supports SUNY Niagara’s transformation of its Hospitality Management Program, which has been redesigned to give students hands-on experience with the technology used across modern hospitality operations. Through dedicated Hotel Operations courses, students will learn both front-line and back-office functions, helping them graduate with practical, workforce-ready skills. As RMS supports operators across all hospitality verticals, students will also gain exposure to outdoor hospitality management, broadening their understanding of the wider industry and creating additional career pathways after graduation. Adam Seskis, CEO at RMS, said: “Hospitality is advancing quickly, and the next generation of talent needs to understand the technology at the center of modern operations. A property management system is the operational heart of any hospitality business, so early exposure to these systems is crucial. “By giving students hands-on experience with real-world hospitality technology, SUNY Niagara is helping develop confident, tech-ready professionals with the practical skills today’s employers need. We’re proud to support that mission and help students enter the workforce ready to contribute from day one.” Daniel DiPirro, Hospitality Management Professor at SUNY Niagara, said: "We are excited to partner with RMS to provide our students with industry-leading hospitality technology. Based at the Niagara Falls Culinary Institute, our program prioritizes experiential learning, complementing our student-run restaurant, Savor, and bake shop, La Patisserie. We are in constant dialogue with our regional hotel partners, who consistently emphasize the need for workforce-ready talent that requires minimal onboarding. “With the support of the Statler Foundation Grant and our partnership with RMS, we are able to give our students the hands-on training they need to enter the industry with confidence and immediate impact." With RMS now embedded into the curriculum, SUNY Niagara is further strengthening its commitment to preparing graduates with the practical skills, technology experience and industry confidence needed to succeed in modern hospitality.

SilverDoor has opened its first dedicated office in Shanghai, China. The business has had a presence in China since 2017, during which time it built a property partner network, established strong local client relationships, and became one of the first serviced apartment providers to offer local Chinese invoicing capability. The new office, located at Raffles City in Shanghai's central business district, signals SilverDoor's commitment to China as a market that rewards local presence, strong relationships, and market knowledge to serve both inbound and outbound corporate demand. The scale of opportunity in China is supported by the business’s own data. SilverDoor’s Q2 2026 figures show China enquiries up year on year, with total reservations doubling over the same period. Demand is running in both directions too: international businesses bringing people into China and Chinese enterprises expanding globally and requiring high quality, compliant, managed accommodation for their internationally- mobile employees. Following the completion of its merger with Synergy Global Housing in 2025, SilverDoor now operates from 15 offices across four continents, serving clients in 143 countries worldwide. The Shanghai office is the first new office to open under the fully integrated business. The Shanghai team is led by Hana Huang and James Wills, both of whom bring extensive knowledge and experience of the Shanghai - and wider Chinese - market. Hana and James are now actively expanding the team and are currently recruiting for new roles including a Business Development Manager to support growth and new business for the overall SilverDoor APAC region, headquartered in Singapore. Pictured L-R in Image 1 are: James Wills, Senior Client Services Consultant and Hana Huang, Supply Chain Manager, APAC.

ASAP Operator Member Frasers Hospitality has announced a series of senior leadership appointments across its UK and German portfolio, reinforcing the company’s focus on operational excellence, internal talent development and delivering high-quality guest experiences across its European properties. The appointments support continued growth in Scotland, strengthen leadership in Germany and support the future launch of Capri by Fraser, Kensington / London, scheduled to open in 2027. The changes include: Sabine Ranft promoted to Area General Manager UK and General Manager of Capri by Fraser, Kensington / London Cristina Nuche promoted to General Manager of Fraser Suites Edinburgh Kristina Papaiova appointed Residence Manager at Fraser Suites Glasgow Sandy Goethel promoted to Deputy General Manager at Capri by Fraser Leipzig The appointments reflect Frasers Hospitality’s continued investment in leadership development, with Sabine Ranft, Cristina Nuche and Sandy Goethel all progressing into promoted roles within the business. Sabine Ranft takes on the newly expanded role of Area General Manager UK alongside her position leading the forthcoming Capri by Fraser, Kensington. Since joining Frasers Hospitality in 2018, she has held senior leadership positions across the brand’s German portfolio, most recently as Cluster General Manager for Capri by Fraser in Berlin and Leipzig, before relocating to London earlier this year. Cristina Nuche steps into the role of General Manager at Fraser Suites Edinburgh, bringing more than 20 years of hospitality experience across international hotel brands including Marriott International and IHG. In Glasgow, Kristina Papaiova has been appointed Residence Manager at Fraser Suites Glasgow following a career spanning hospitality operations, serviced apartments and tourism finance across Scotland. Meanwhile, Sandy Goethel has been promoted to Deputy General Manager at Capri by Fraser Leipzig after serving as Operations Manager at the property since 2022. Rebecca Hollants Van Loocke, Chief Operating Officer of Frasers Hospitality for EMEA, said: “These appointments reflect the depth of talent across Frasers Hospitality and our commitment to developing strong leaders within the business. Investing in our people remains central to delivering exceptional guest experiences and supporting the long-term success of our portfolio. I have every confidence in their ability to lead our teams into this next chapter of meaningful growth.” Frasers Hospitality properties are distinguished by their central city locations, generously proportioned apartments and functional in-room amenities, including kitchenettes. Combining the flexibility and independence of residential living with hotel-style services, the hotel residences enable guests to live comfortably whether staying for a short visit or an extended period. 

Rising numbers of RV parks and campgrounds near U.S. host cities for the 2026 FIFA World Cup are making inventory available online ahead of the tournament, according to new analysis from ASAP Supplier Member RMS and outdoor hospitality booking platform Spot2Nite. The data suggests the number of RV parks listed within 50 miles of U.S. World Cup host cities has increased significantly compared with the same period last year for the tournament window between 10 and 20 June 2026. The findings point to growing efforts by outdoor hospitality operators to improve visibility and online bookability as accommodation providers prepare for demand linked to one of the world’s largest sporting events. The research also comes amid signs that hotel demand in some host markets may be developing more slowly than originally anticipated. Industry commentary in the U.S. has highlighted factors including international travel uncertainty, pricing pressures and the release of previously held room allocations as contributors to softer-than-expected early booking trends in some cities. Against that backdrop, RV parks and campgrounds could play an increasingly important role in the wider accommodation mix for travelling fans. According to the data, pricing varies considerably across host-city markets. Cities including Boston, San Francisco, Los Angeles and Philadelphia are currently showing higher average nightly rates during the tournament period, while markets such as Dallas and Kansas City remain comparatively lower priced. Houston was identified as one of the largest and most diverse markets in the analysis, with a broad range of pricing across listed properties. Adam Seskis, CEO of RMS, said operators should continue to monitor booking trends closely as tournament demand evolves. “With demand expected to shift as teams progress and fan travel plans change, operators will need to stay agile on pricing and availability throughout the competition,” he said. He added that visibility and ease of booking would be key differentiators for operators looking to benefit from World Cup-related demand. RMS said RV park and campground operators near host cities should review pricing strategies, distribution channels and booking systems ahead of the tournament period.

ASAP Agent Member AltoVita has added more than 3 million bookable property units to its platform. The company's portfolio now totals more than 10 million units across 165 countries, more than 1 million of the newly added units are in the Asia-Pacific region. Read more

Branded residences were once viewed as a niche extension of the luxury hotel sector; a high-end product aimed at a relatively small group of ultra-wealthy buyers. That is no longer the case. Today, branded residences are becoming increasingly mainstream and are evolving into one of the most resilient and adaptable models in the wider hospitality landscape. Read more

ASAP Operator Member Cheval Collection has expanded its branded residence portfolio with the launch of Cheval Residences Knightsbridge Gate in London. Apartments at Grade II-listed Cheval Residences Knightsbridge Gate, owned by APML Estate, are currently on sale offering 15 ultra luxury residences ranging from one-to-six-bedroom apartments, most with balconies and terraces. The apartments will not be available to book as part of the group’s wider portfolio. Read more

Congratulations to the shortlisted ASAP Members at last night's Serviced Apartment Awards 2026, listed below by category, and especially to the winners (shown in bold). Best property 1 to 20 units Grafton Street Studios by City Break Apartments The Residence @ King’s Cross Winner: The Carlyle by Nestor Best property 21 to 70 units Holyrood Aparthotel Monarch House Serviced Apartments Native by Numa Glasgow Native by Numa The Marlo Winner: Three Point by Cityus Best property 71+ units Capri by Fraser, Berlin Native by Numa Bankside Native by Numa Kings Wardrobe PREMIER SUITES Edinburgh Fountain Court Wilde Cambridge, City Centre Best operator 1 to 50 units Beyond Apartments & Aparthotels Week2Week Serviced Apartments Winner: Monarch House Serviced Apartments Best operator 51 to 200 units Destiny Scotland Apartments Hybrid Resi Mansley Serviced Apartments STAY Camden The Gresham Aparthotel The Residence Winner: Supercity Aparthotels Best operator 201+ units Cityus Frasers Hospitality Urban Rest Viridian Apartments Winner: Staycity Group Best interior design Citadines Canal Amsterdam The Architect by Corporate Housing Factory Best architecture/exterior design Winner: The July Victoria Best in-room supplier Silentnight Best use of social media Monarch House Serviced Apartments The Residence Winner: Roomzzz Best marketing/branding campaign Checkin Apartments – Every Step of the Stay Cheval Collection – Launch of Cheval DISCOVERY Monarch House Serviced Apartments – Market repositioning Winner: PREMIER SUITES – Your Time Unrushed Best flex rental operator Monarch House Serviced Apartments Urban Rest Innovative use of technology Athena by OWL res:harmonics from Software Answers Winner: AltoVita Best travel and accommodation partner Checkin Apartments ReloQuest YOSAA Winner: AltoVita ESG award – operator or property Frasers Hospitality EMEA The Residence Winner: The July Rising Star Sukh Dhaliwal, cluster director of sales and marketing, Monarch House Dominique Haines, sales and operations manager, The Gresham Aparthotel Nick Hardy, hotel manager, Roomzzz York Nikki Keel, head of commercial, Viridian Apartments Winner: Ilaria Rossi, operations manager, PREMIER SUITES Edinburgh Fountain Court Team of the Year Base Aparthotels Frasers Hospitality – EMEA commercial team Hybrid Resi Monarch House The Residence Winner: Situ – Guest Care Team Industry Inspiration Outstanding Achievement Winner: Stephen Hanton

Leading UK management company RBH Hospitality Management has been appointed to operate two Staybridge Suites properties, the 128-bed Staybridge Suites Newcastle and 132-bed Staybridge Suites Liverpool, adding a total of 260 keys to their portfolio. This expands RBH’s relationship with long-term partner IHG Hotels & Resorts, with RBH now managing over 2,500 keys across 19 of IHG’s UK properties. Read more

Knight Frank has been appointed to sell two Mercure Hotels in Northampton and Essex. Mercure Northampton comprises 146 en-suite bedrooms, while Stifford Hall Hotel is an elegant 18 th -century manor house with 97 en-suite bedrooms. Click to download press release

The EU’s new Entry-Exit System (EES) became operational across 29 Schengen Zone countries on 10 April. But the Greek Embassy said in an update on its website on Friday 17 April that British passport holders arriving in Greece would not have to submit biometric data for now. They gave no indication of how long the EES exemption would continue for. Read more:

Property development and finance company Salboy Group has launched a boutique aparthotel brand called Hidden, with its first location on the outskirts of St Ives, Cornwall. Hidden will target popular tourist destinations across the UK, including Manchester and London, to meet the demand for holiday accommodation combining the independence and privacy of an apartment with hotel conveniences. Read more:

The shortlists for 15 categories of the annual Serviced Apartment Awards have been revealed ahead of the ceremony on 11th May 2026 at Hilton London Bankside. Of the 20 awards up for grabs, 15 of the categories are judged independently by a panel of experts who work across industry sectors such as architecture and design, benchmarking, brokerage, investment advisory, sales and marketing, sustainability, and more. Entries which best fulfilled the relevant category criteria, as scored by our judges, have now progressed to shortlists. Four award categories have been judged by public vote. On 11th May at Hilton London Bankside , the winners of all award categories – including the Outstanding Achievement award, selected by the SAN team – will be revealed. Tickets can be purchased here . ASAP Members on the shortlist are below.

According to a new joint research report from ASAP Supplier Members RMS and RoomPriceGenie , businesses across the hospitality industry are losing hours every week to disconnected systems, failed syncs and data issues, as increasingly complex tech stacks force operators to think more like “ Hospitality Engineers ”. It reveals that hospitality businesses are now managing up to 10 or more systems simultaneously, although the real problem is not the number of tools. Even properties using three or fewer systems report ongoing tech issues such as incorrect rates, missing data and failed synchronisations, highlighting that weak integrations, not system volume, are driving operational friction. The full report, The Hospitality Engineer: Why every operator needs to think like a hospitality engineer, is available to download here . Click below for the full release.

ASAP Operator Member Cheval Collection has officially entered the branded residences space with the launch of Cheval Residences Dubai Islands. The beachfront development — Cheval’s third property in Dubai and fifth in the Middle East — signals a clear step-change in its regional growth strategy, with further expansion planned across the UAE, Saudi Arabia and wider Gulf markets. Delivered in partnership with AVENEW Development and Wadeen Developers, the project is slated for completion in 2029. Read more

ASAP Agent Member Situ is proud to announce the launch of Situ APAC Pte. Ltd. , Situ’s regional office in Singapore serving the Asia Pacific region. This marks a significant milestone in the company’s international growth and follows closely on the successful establishment of Situ Americas, which extended the company’s reach across North, Central, and South America. Based in Singapore with a further hub in Bangalore, Situ APAC is headed by Client Success Director, Diana Ong, and continues Situ’s transformation into a fully global, multi‑region operation. With Situ APAC now operational, the company is equipped to provide expert accommodation coverage and specialist market knowledge for clients, partners, and business travellers worldwide. Diana Ong comments: “I am excited to bring a combination of deep industry knowledge, operational expertise, and regional leadership experience to this role. I want to play a key role in supporting Situ’s strategic expansion in APAC and ensuring that clients consistently receive outstanding solutions and experiences.” The launch of Situ APAC enables the company to operate with greater regional expertise while upholding the global standards essential for corporate travel programmes, relocation partners, and mobility teams. It ensures the consistency, compliance, and speed these audiences depend on. Phil Stapleton, Situ’s CEO and Founder remarks: “Our clients operate internationally, and they need a partner who can match that reach. This expansion ensures we are always available, always familiar with local markets, and always delivering industry‑leading service, no matter where in the world their people need to stay.” Below: Diana Ong, Phil Stapleton

ASAP Agent Member Situ is proud to announce the official debut of its global HQ: a modern, purpose-built space created to support the company’s continued growth. Founded in Exeter in 2008, Situ relocated to its current site in 2018. However, as the business grew, the building could no longer meet its needs. When the opportunity arose to expand on the same footprint, the company embarked on a significant redevelopment, creating a transformed two-storey building that more than doubles its original space. Following an eighteen-month development programme, Situ is now unveiling its newly designed and substantially expanded headquarters. Phil Stapleton, Founder & CEO says: “As our global footprint continues to grow, this space gives our entire team the environment they deserve, to collaborate, create, and support our clients around the world. I’m immensely proud of what we’ve achieved and excited to see what comes next.” The new headquarters has been intentionally designed to strike a balance between calm, connection, and productivity. An open-plan layout supports collaboration, while a network of smaller seating areas offers opportunities for focused work or informal conversations. Extensive greenery defines zones, softens acoustics, and enhances air quality. At the centre of the building lies the atrium: a tiered, flexible gathering space with a large screen and overlooking balcony, designed for companywide meetings, hybrid collaboration with team members worldwide, and community events. Built with both the team and the wider industry in mind, Situ’s new headquarters offers an inviting space for clients, partners, and visitors. The company plans to host learning sessions at the new HQ, as well as industry insights and community events centred on serviced accommodation.

ASAP Supplier Member Software Answers , a leading provider of purpose-built software for long-stay accommodation providers, has announced that ASAP Supplier Member res:harmonics has been acquired by Banyan Software and will join Software Answers.  res:harmonics is a respected provider of software solutions for serviced apartments and other long-stay accommodation operators across the United Kingdom and Europe, including customers in segments such as service apartments, corporate housing, co-living and build-to-rent. Its addition marks an important step in Software Answers’ strategy to strengthen its position in long-stay accommodation software and expand its presence in key international markets. The combination expands Software Answers’ reach in Europe while reinforcing its focus on the operational and financial backbone of long-stay accommodation. Together, the businesses bring complementary expertise, experienced teams, and deeper regional coverage to a market where software is mission-critical and stability matters. Read more

The UK’s Electronic Travel Authorisation (ETA) , mandatory for the majority of visa-exempt travellers including from Europe, the United States, Canada, and Australia, has now risen in price from £16 to £20. The government also decided to revise the legal caps on several immigration and nationality fees with rises generally ranging between 6% and 7%. The standard short-term visit visa (up to six months) will increase from £127 to £135 . Long-term visit visas follow the same trend: 2 years: £475 to £506 5 years: £848 to £903 10 years: £1,059 to £1,128 These adjustments apply across all visit visa categories, including travel for tourism, business, or family purposes. Read more

The UK’s Electronic Travel Authorisation (ETA) , mandatory for the majority of visa-exempt travellers including from Europe, the United States, Canada, and Australia, has now risen in price from £16 to £20. The government also decided to revise the legal caps on several immigration and nationality fees with rises generally ranging between 6% and 7%. The standard short-term visit visa (up to six months) will increase from £127 to £135 . Long-term visit visas follow the same trend: 2 years: £475 to £506 5 years: £848 to £903 10 years: £1,059 to £1,128 These adjustments apply across all visit visa categories, including travel for tourism, business, or family purposes. Read more

Tech-enabled operator Bob W is entering Northern Ireland with a new 84-unit serviced apartment scheme in Belfast city centre, opening Q2 2026 - its first asset on the island, signalling growing confidence in the city’s extended-stay market. Read more: 

ASAP Operator Member Frasers Hospitality a business unit of Frasers Property Limited, has unveiled a series of comprehensive asset enhancement initiatives (AEIs) spanning four gateway-city assets across Kuala Lumpur, London, Melbourne and Singapore. The asset enhancement strategy reflects Frasers Hospitality’s disciplined capital deployment approach aimed at sustaining value, enhancing income resilience and reinforcing long-term portfolio performance. Briefly, these encompass: Capri by Fraser, Kensington / London: Global debut of refreshed brand identity Novotel Melbourne on Collins: Inventory optimisation and brand alignment The Westin Kuala Lumpur: Strengthened premium segment with sustainability upgrade Frasers House, a Luxury Collection Hotel, Singapore: Luxury heritage transformation for long-term value accretion Across all four properties, the AEIs are aligned with structural trends reshaping global hospitality demand, including the rising preference for experiential and design-led environments, and heightened institutional focus on sustainability performance and operational resilience. Read more

New data from the RIBA, construction sector analyst Glenigan and the British Property Federation show a decline in residential construction

AI- and tech-powered hospitality operator Bob W has announced plans to open a new 136-unit aparthotel in Stuttgart’s historic Bad Cannstatt district. Scheduled to open in 2027, The new property will open in 2027, occupy a site on the location of a former World War II bunker. Read more >

ASAP Operator Member Supercity is set to open a new 46-suite aparthotel property in York later this month, on a site previously held by vacant commercial units, including a van hire centre and a restaurant. Supercity’s portfolio includes eight aparthotels across London, Manchester, Leeds, Brighton and Edinburgh, and t he company was recently ranked 16th in the list of the top 30 employers in The Caterer’s Best Places to Work in Hospitality 2026 survey. Read more >

ASAP Supplier Member RMS , a leading global hospitality technology platform, has partnered with SUNY Niagara’s Hospitality Management Program to provide students with hands-on experience using industry-leading property management technology. As part of the partnership, students studying at the Niagara Falls Culinary Institute (NFCI), a division of SUNY Niagara, will use the RMS platform throughout their Hospitality Management degree, gaining practical experience across key hotel operations including reservations, front desk management, housekeeping, sales, revenue management and reporting. The collaboration supports SUNY Niagara’s transformation of its Hospitality Management Program, which has been redesigned to give students hands-on experience with the technology used across modern hospitality operations. Through dedicated Hotel Operations courses, students will learn both front-line and back-office functions, helping them graduate with practical, workforce-ready skills. As RMS supports operators across all hospitality verticals, students will also gain exposure to outdoor hospitality management, broadening their understanding of the wider industry and creating additional career pathways after graduation. Adam Seskis, CEO at RMS, said: “Hospitality is advancing quickly, and the next generation of talent needs to understand the technology at the center of modern operations. A property management system is the operational heart of any hospitality business, so early exposure to these systems is crucial. “By giving students hands-on experience with real-world hospitality technology, SUNY Niagara is helping develop confident, tech-ready professionals with the practical skills today’s employers need. We’re proud to support that mission and help students enter the workforce ready to contribute from day one.” Daniel DiPirro, Hospitality Management Professor at SUNY Niagara, said: "We are excited to partner with RMS to provide our students with industry-leading hospitality technology. Based at the Niagara Falls Culinary Institute, our program prioritizes experiential learning, complementing our student-run restaurant, Savor, and bake shop, La Patisserie. We are in constant dialogue with our regional hotel partners, who consistently emphasize the need for workforce-ready talent that requires minimal onboarding. “With the support of the Statler Foundation Grant and our partnership with RMS, we are able to give our students the hands-on training they need to enter the industry with confidence and immediate impact." With RMS now embedded into the curriculum, SUNY Niagara is further strengthening its commitment to preparing graduates with the practical skills, technology experience and industry confidence needed to succeed in modern hospitality.

SilverDoor has opened its first dedicated office in Shanghai, China. The business has had a presence in China since 2017, during which time it built a property partner network, established strong local client relationships, and became one of the first serviced apartment providers to offer local Chinese invoicing capability. The new office, located at Raffles City in Shanghai's central business district, signals SilverDoor's commitment to China as a market that rewards local presence, strong relationships, and market knowledge to serve both inbound and outbound corporate demand. The scale of opportunity in China is supported by the business’s own data. SilverDoor’s Q2 2026 figures show China enquiries up year on year, with total reservations doubling over the same period. Demand is running in both directions too: international businesses bringing people into China and Chinese enterprises expanding globally and requiring high quality, compliant, managed accommodation for their internationally- mobile employees. Following the completion of its merger with Synergy Global Housing in 2025, SilverDoor now operates from 15 offices across four continents, serving clients in 143 countries worldwide. The Shanghai office is the first new office to open under the fully integrated business. The Shanghai team is led by Hana Huang and James Wills, both of whom bring extensive knowledge and experience of the Shanghai - and wider Chinese - market. Hana and James are now actively expanding the team and are currently recruiting for new roles including a Business Development Manager to support growth and new business for the overall SilverDoor APAC region, headquartered in Singapore. Pictured L-R in Image 1 are: James Wills, Senior Client Services Consultant and Hana Huang, Supply Chain Manager, APAC.

ASAP Operator Member Frasers Hospitality has announced a series of senior leadership appointments across its UK and German portfolio, reinforcing the company’s focus on operational excellence, internal talent development and delivering high-quality guest experiences across its European properties. The appointments support continued growth in Scotland, strengthen leadership in Germany and support the future launch of Capri by Fraser, Kensington / London, scheduled to open in 2027. The changes include: Sabine Ranft promoted to Area General Manager UK and General Manager of Capri by Fraser, Kensington / London Cristina Nuche promoted to General Manager of Fraser Suites Edinburgh Kristina Papaiova appointed Residence Manager at Fraser Suites Glasgow Sandy Goethel promoted to Deputy General Manager at Capri by Fraser Leipzig The appointments reflect Frasers Hospitality’s continued investment in leadership development, with Sabine Ranft, Cristina Nuche and Sandy Goethel all progressing into promoted roles within the business. Sabine Ranft takes on the newly expanded role of Area General Manager UK alongside her position leading the forthcoming Capri by Fraser, Kensington. Since joining Frasers Hospitality in 2018, she has held senior leadership positions across the brand’s German portfolio, most recently as Cluster General Manager for Capri by Fraser in Berlin and Leipzig, before relocating to London earlier this year. Cristina Nuche steps into the role of General Manager at Fraser Suites Edinburgh, bringing more than 20 years of hospitality experience across international hotel brands including Marriott International and IHG. In Glasgow, Kristina Papaiova has been appointed Residence Manager at Fraser Suites Glasgow following a career spanning hospitality operations, serviced apartments and tourism finance across Scotland. Meanwhile, Sandy Goethel has been promoted to Deputy General Manager at Capri by Fraser Leipzig after serving as Operations Manager at the property since 2022. Rebecca Hollants Van Loocke, Chief Operating Officer of Frasers Hospitality for EMEA, said: “These appointments reflect the depth of talent across Frasers Hospitality and our commitment to developing strong leaders within the business. Investing in our people remains central to delivering exceptional guest experiences and supporting the long-term success of our portfolio. I have every confidence in their ability to lead our teams into this next chapter of meaningful growth.” Frasers Hospitality properties are distinguished by their central city locations, generously proportioned apartments and functional in-room amenities, including kitchenettes. Combining the flexibility and independence of residential living with hotel-style services, the hotel residences enable guests to live comfortably whether staying for a short visit or an extended period. 

Rising numbers of RV parks and campgrounds near U.S. host cities for the 2026 FIFA World Cup are making inventory available online ahead of the tournament, according to new analysis from ASAP Supplier Member RMS and outdoor hospitality booking platform Spot2Nite. The data suggests the number of RV parks listed within 50 miles of U.S. World Cup host cities has increased significantly compared with the same period last year for the tournament window between 10 and 20 June 2026. The findings point to growing efforts by outdoor hospitality operators to improve visibility and online bookability as accommodation providers prepare for demand linked to one of the world’s largest sporting events. The research also comes amid signs that hotel demand in some host markets may be developing more slowly than originally anticipated. Industry commentary in the U.S. has highlighted factors including international travel uncertainty, pricing pressures and the release of previously held room allocations as contributors to softer-than-expected early booking trends in some cities. Against that backdrop, RV parks and campgrounds could play an increasingly important role in the wider accommodation mix for travelling fans. According to the data, pricing varies considerably across host-city markets. Cities including Boston, San Francisco, Los Angeles and Philadelphia are currently showing higher average nightly rates during the tournament period, while markets such as Dallas and Kansas City remain comparatively lower priced. Houston was identified as one of the largest and most diverse markets in the analysis, with a broad range of pricing across listed properties. Adam Seskis, CEO of RMS, said operators should continue to monitor booking trends closely as tournament demand evolves. “With demand expected to shift as teams progress and fan travel plans change, operators will need to stay agile on pricing and availability throughout the competition,” he said. He added that visibility and ease of booking would be key differentiators for operators looking to benefit from World Cup-related demand. RMS said RV park and campground operators near host cities should review pricing strategies, distribution channels and booking systems ahead of the tournament period.

ASAP Agent Member AltoVita has added more than 3 million bookable property units to its platform. The company's portfolio now totals more than 10 million units across 165 countries, more than 1 million of the newly added units are in the Asia-Pacific region. Read more

Branded residences were once viewed as a niche extension of the luxury hotel sector; a high-end product aimed at a relatively small group of ultra-wealthy buyers. That is no longer the case. Today, branded residences are becoming increasingly mainstream and are evolving into one of the most resilient and adaptable models in the wider hospitality landscape. Read more

ASAP Operator Member Cheval Collection has expanded its branded residence portfolio with the launch of Cheval Residences Knightsbridge Gate in London. Apartments at Grade II-listed Cheval Residences Knightsbridge Gate, owned by APML Estate, are currently on sale offering 15 ultra luxury residences ranging from one-to-six-bedroom apartments, most with balconies and terraces. The apartments will not be available to book as part of the group’s wider portfolio. Read more

Congratulations to the shortlisted ASAP Members at last night's Serviced Apartment Awards 2026, listed below by category, and especially to the winners (shown in bold). Best property 1 to 20 units Grafton Street Studios by City Break Apartments The Residence @ King’s Cross Winner: The Carlyle by Nestor Best property 21 to 70 units Holyrood Aparthotel Monarch House Serviced Apartments Native by Numa Glasgow Native by Numa The Marlo Winner: Three Point by Cityus Best property 71+ units Capri by Fraser, Berlin Native by Numa Bankside Native by Numa Kings Wardrobe PREMIER SUITES Edinburgh Fountain Court Wilde Cambridge, City Centre Best operator 1 to 50 units Beyond Apartments & Aparthotels Week2Week Serviced Apartments Winner: Monarch House Serviced Apartments Best operator 51 to 200 units Destiny Scotland Apartments Hybrid Resi Mansley Serviced Apartments STAY Camden The Gresham Aparthotel The Residence Winner: Supercity Aparthotels Best operator 201+ units Cityus Frasers Hospitality Urban Rest Viridian Apartments Winner: Staycity Group Best interior design Citadines Canal Amsterdam The Architect by Corporate Housing Factory Best architecture/exterior design Winner: The July Victoria Best in-room supplier Silentnight Best use of social media Monarch House Serviced Apartments The Residence Winner: Roomzzz Best marketing/branding campaign Checkin Apartments – Every Step of the Stay Cheval Collection – Launch of Cheval DISCOVERY Monarch House Serviced Apartments – Market repositioning Winner: PREMIER SUITES – Your Time Unrushed Best flex rental operator Monarch House Serviced Apartments Urban Rest Innovative use of technology Athena by OWL res:harmonics from Software Answers Winner: AltoVita Best travel and accommodation partner Checkin Apartments ReloQuest YOSAA Winner: AltoVita ESG award – operator or property Frasers Hospitality EMEA The Residence Winner: The July Rising Star Sukh Dhaliwal, cluster director of sales and marketing, Monarch House Dominique Haines, sales and operations manager, The Gresham Aparthotel Nick Hardy, hotel manager, Roomzzz York Nikki Keel, head of commercial, Viridian Apartments Winner: Ilaria Rossi, operations manager, PREMIER SUITES Edinburgh Fountain Court Team of the Year Base Aparthotels Frasers Hospitality – EMEA commercial team Hybrid Resi Monarch House The Residence Winner: Situ – Guest Care Team Industry Inspiration Outstanding Achievement Winner: Stephen Hanton

Leading UK management company RBH Hospitality Management has been appointed to operate two Staybridge Suites properties, the 128-bed Staybridge Suites Newcastle and 132-bed Staybridge Suites Liverpool, adding a total of 260 keys to their portfolio. This expands RBH’s relationship with long-term partner IHG Hotels & Resorts, with RBH now managing over 2,500 keys across 19 of IHG’s UK properties. Read more

Knight Frank has been appointed to sell two Mercure Hotels in Northampton and Essex. Mercure Northampton comprises 146 en-suite bedrooms, while Stifford Hall Hotel is an elegant 18 th -century manor house with 97 en-suite bedrooms. Click to download press release

The EU’s new Entry-Exit System (EES) became operational across 29 Schengen Zone countries on 10 April. But the Greek Embassy said in an update on its website on Friday 17 April that British passport holders arriving in Greece would not have to submit biometric data for now. They gave no indication of how long the EES exemption would continue for. Read more:

Property development and finance company Salboy Group has launched a boutique aparthotel brand called Hidden, with its first location on the outskirts of St Ives, Cornwall. Hidden will target popular tourist destinations across the UK, including Manchester and London, to meet the demand for holiday accommodation combining the independence and privacy of an apartment with hotel conveniences. Read more:

The shortlists for 15 categories of the annual Serviced Apartment Awards have been revealed ahead of the ceremony on 11th May 2026 at Hilton London Bankside. Of the 20 awards up for grabs, 15 of the categories are judged independently by a panel of experts who work across industry sectors such as architecture and design, benchmarking, brokerage, investment advisory, sales and marketing, sustainability, and more. Entries which best fulfilled the relevant category criteria, as scored by our judges, have now progressed to shortlists. Four award categories have been judged by public vote. On 11th May at Hilton London Bankside , the winners of all award categories – including the Outstanding Achievement award, selected by the SAN team – will be revealed. Tickets can be purchased here . ASAP Members on the shortlist are below.

According to a new joint research report from ASAP Supplier Members RMS and RoomPriceGenie , businesses across the hospitality industry are losing hours every week to disconnected systems, failed syncs and data issues, as increasingly complex tech stacks force operators to think more like “ Hospitality Engineers ”. It reveals that hospitality businesses are now managing up to 10 or more systems simultaneously, although the real problem is not the number of tools. Even properties using three or fewer systems report ongoing tech issues such as incorrect rates, missing data and failed synchronisations, highlighting that weak integrations, not system volume, are driving operational friction. The full report, The Hospitality Engineer: Why every operator needs to think like a hospitality engineer, is available to download here . Click below for the full release.

ASAP Operator Member Cheval Collection has officially entered the branded residences space with the launch of Cheval Residences Dubai Islands. The beachfront development — Cheval’s third property in Dubai and fifth in the Middle East — signals a clear step-change in its regional growth strategy, with further expansion planned across the UAE, Saudi Arabia and wider Gulf markets. Delivered in partnership with AVENEW Development and Wadeen Developers, the project is slated for completion in 2029. Read more

ASAP Agent Member Situ is proud to announce the launch of Situ APAC Pte. Ltd. , Situ’s regional office in Singapore serving the Asia Pacific region. This marks a significant milestone in the company’s international growth and follows closely on the successful establishment of Situ Americas, which extended the company’s reach across North, Central, and South America. Based in Singapore with a further hub in Bangalore, Situ APAC is headed by Client Success Director, Diana Ong, and continues Situ’s transformation into a fully global, multi‑region operation. With Situ APAC now operational, the company is equipped to provide expert accommodation coverage and specialist market knowledge for clients, partners, and business travellers worldwide. Diana Ong comments: “I am excited to bring a combination of deep industry knowledge, operational expertise, and regional leadership experience to this role. I want to play a key role in supporting Situ’s strategic expansion in APAC and ensuring that clients consistently receive outstanding solutions and experiences.” The launch of Situ APAC enables the company to operate with greater regional expertise while upholding the global standards essential for corporate travel programmes, relocation partners, and mobility teams. It ensures the consistency, compliance, and speed these audiences depend on. Phil Stapleton, Situ’s CEO and Founder remarks: “Our clients operate internationally, and they need a partner who can match that reach. This expansion ensures we are always available, always familiar with local markets, and always delivering industry‑leading service, no matter where in the world their people need to stay.” Below: Diana Ong, Phil Stapleton

ASAP Agent Member Situ is proud to announce the official debut of its global HQ: a modern, purpose-built space created to support the company’s continued growth. Founded in Exeter in 2008, Situ relocated to its current site in 2018. However, as the business grew, the building could no longer meet its needs. When the opportunity arose to expand on the same footprint, the company embarked on a significant redevelopment, creating a transformed two-storey building that more than doubles its original space. Following an eighteen-month development programme, Situ is now unveiling its newly designed and substantially expanded headquarters. Phil Stapleton, Founder & CEO says: “As our global footprint continues to grow, this space gives our entire team the environment they deserve, to collaborate, create, and support our clients around the world. I’m immensely proud of what we’ve achieved and excited to see what comes next.” The new headquarters has been intentionally designed to strike a balance between calm, connection, and productivity. An open-plan layout supports collaboration, while a network of smaller seating areas offers opportunities for focused work or informal conversations. Extensive greenery defines zones, softens acoustics, and enhances air quality. At the centre of the building lies the atrium: a tiered, flexible gathering space with a large screen and overlooking balcony, designed for companywide meetings, hybrid collaboration with team members worldwide, and community events. Built with both the team and the wider industry in mind, Situ’s new headquarters offers an inviting space for clients, partners, and visitors. The company plans to host learning sessions at the new HQ, as well as industry insights and community events centred on serviced accommodation.

ASAP Supplier Member Software Answers , a leading provider of purpose-built software for long-stay accommodation providers, has announced that ASAP Supplier Member res:harmonics has been acquired by Banyan Software and will join Software Answers.  res:harmonics is a respected provider of software solutions for serviced apartments and other long-stay accommodation operators across the United Kingdom and Europe, including customers in segments such as service apartments, corporate housing, co-living and build-to-rent. Its addition marks an important step in Software Answers’ strategy to strengthen its position in long-stay accommodation software and expand its presence in key international markets. The combination expands Software Answers’ reach in Europe while reinforcing its focus on the operational and financial backbone of long-stay accommodation. Together, the businesses bring complementary expertise, experienced teams, and deeper regional coverage to a market where software is mission-critical and stability matters. Read more

The UK’s Electronic Travel Authorisation (ETA) , mandatory for the majority of visa-exempt travellers including from Europe, the United States, Canada, and Australia, has now risen in price from £16 to £20. The government also decided to revise the legal caps on several immigration and nationality fees with rises generally ranging between 6% and 7%. The standard short-term visit visa (up to six months) will increase from £127 to £135 . Long-term visit visas follow the same trend: 2 years: £475 to £506 5 years: £848 to £903 10 years: £1,059 to £1,128 These adjustments apply across all visit visa categories, including travel for tourism, business, or family purposes. Read more

The UK’s Electronic Travel Authorisation (ETA) , mandatory for the majority of visa-exempt travellers including from Europe, the United States, Canada, and Australia, has now risen in price from £16 to £20. The government also decided to revise the legal caps on several immigration and nationality fees with rises generally ranging between 6% and 7%. The standard short-term visit visa (up to six months) will increase from £127 to £135 . Long-term visit visas follow the same trend: 2 years: £475 to £506 5 years: £848 to £903 10 years: £1,059 to £1,128 These adjustments apply across all visit visa categories, including travel for tourism, business, or family purposes. Read more

Tech-enabled operator Bob W is entering Northern Ireland with a new 84-unit serviced apartment scheme in Belfast city centre, opening Q2 2026 - its first asset on the island, signalling growing confidence in the city’s extended-stay market. Read more: 

ASAP Operator Member Frasers Hospitality a business unit of Frasers Property Limited, has unveiled a series of comprehensive asset enhancement initiatives (AEIs) spanning four gateway-city assets across Kuala Lumpur, London, Melbourne and Singapore. The asset enhancement strategy reflects Frasers Hospitality’s disciplined capital deployment approach aimed at sustaining value, enhancing income resilience and reinforcing long-term portfolio performance. Briefly, these encompass: Capri by Fraser, Kensington / London: Global debut of refreshed brand identity Novotel Melbourne on Collins: Inventory optimisation and brand alignment The Westin Kuala Lumpur: Strengthened premium segment with sustainability upgrade Frasers House, a Luxury Collection Hotel, Singapore: Luxury heritage transformation for long-term value accretion Across all four properties, the AEIs are aligned with structural trends reshaping global hospitality demand, including the rising preference for experiential and design-led environments, and heightened institutional focus on sustainability performance and operational resilience. Read more

New data from the RIBA, construction sector analyst Glenigan and the British Property Federation show a decline in residential construction